Assessment FAQs

How do I apply for Disabled Students Allowance (DSA)?

You need to apply to your funding body. Please see this page for a full list of funding bodies.

Why do I need a Study Needs Assessment?

You have to have a Study Needs Assessment to claim support from the Disabled Students Allowance.

What happens in the assessment?

The assessment is a relaxed discussion with an experienced assessor, the purpose of which is to examine what technology or personal support you may benefit from to overcome difficulties caused by your disability. It is not a test of your abilities, and you should try not to be anxious about it – it is very informal.

What information do you need?

When you make an appointment you will be told what information we will need from you before the assessment can take place. You can also refer to this basic guide.

How much does it cost?

You do not need to pay any money. The cost of the assessment is recouped from the DSA.

How long will it take?

Please allow up to two hours – the length of time depends on the complexity of your needs.

How long will I have to wait after booking the assessment?

Current waiting time: 10 working days

Maximum waiting time: 15 working days

Can I bring a parent/guardian or friend?

Yes, but the assessor may ask to speak to students individually, and discuss any recommendations with the parent or guardian at the end of the assessment.

I received my report a few weeks ago but haven’t heard anything since.

Please contact your funding body – if they say that they haven’t received your report, please call or email the assessment service.

How do I get my equipment?

If you have received a letter from your funding body telling you which supplier has been approved, contact them to arrange delivery. If they don’t have your details, ask them to request them from, or telephone 0161 275 0984

What if I want  to upgrade the equipment I was recommended?

If you would like to to upgrade your equipment please inform your supplier when arranging delivery, and they will let you know the costs involved, and how to pay.

There is something missing that I expected to receive.

Please check that it was included in the Study Needs Assessment Report. If it is there, please contact the approved supplier. If it is not in the report, please contact, or telephone 0161 275 0984.

I have been asked by my assessor to provide the model and specification of my computer - how do I find this information?

  • Windows
  • Windows 7: go Start menu>right-click on ‘Computer’>choose ‘Properties’.
  • Windows 8 or 8.1: point to the top-right of the screen until the Charms bar appears>click ‘Settings’>choose ‘PC Info’
  • Please note down the CPU and RAM details.
  • Then note down the make and model of your laptop. This can usually be found in full on the reverse of the machine.
  • Mac
  • On the Apple menu (top-left of the screen), choose ‘About this Mac’.
  • Please note down the model – it will say something like ‘Macbook Pro 2,1’. Please also note down the serial number.
  • in Utilities, open Terminal, and enter this command:
    sysctl -n machdep.cpu.brand_string
    Note down the model of CPU.